Shipping policy

Welcome to Whittier Ink House! We strive to provide fast, reliable, and transparent shipping for all orders. Please review the details below to understand how we process and deliver your items.

Order Processing Time

  • Most DTF and UV DTF orders are produced within 24 hours (excluding Sundays and major holidays).

  • Large or high-volume orders may require additional processing time. If so, we will notify you promptly.

  • Orders placed after 3 PM PST may begin processing the following business day.

Shipping Methods & Delivery Times

We offer multiple shipping options at checkout to fit your needs:

  • Standard Shipping (3–5 business days)

  • Expedited Shipping (2–3 business days)

  • Express Shipping (1–2 business days)

Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or carrier delays.

Shipping Rates

Shipping rates are automatically calculated at checkout based on:

  • Weight of your order

  • Destination address

  • Selected shipping method

Free or discounted shipping may be offered during promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking updates to appear on the carrier’s website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
If an address is entered incorrectly:

  • We cannot guarantee delivery

  • Additional reshipping fees may apply

  • Orders already shipped cannot be modified

Lost, Delayed, or Damaged Packages

Whittier Ink House is not liable for:

  • Carrier delays

  • Packages lost due to incorrect addresses

  • Damage caused by postal carriers

However, we are here to help.
If an issue occurs, contact us and we will assist in filing a claim or finding a solution.

International Shipping

At this time, we primarily ship within the United States.
If you require international delivery, please contact us, and we will confirm availability and rates.

Local Pickup (If applicable)

If you offer Local Pickup:
(Local Pickup available upon request—please contact us to arrange a pickup time.)

Questions? We’re Here to Help!

Our support team is available 7 days a week to assist with any shipping questions or concerns.

📧 Email: support@whittierinkhouse.com